Travel agency managers and proprietors plan, organise, direct and co-ordinate the resources and activities of travel agencies and booking offices.
Plans work schedules and assigns tasks and responsibilities
Co-ordinates the activities of clerical, secretarial and other staff
Discusses client’s requirements and advises on road, rail, air and sea travel and accommodation
Makes and confirms travel and accommodation bookings, arranges group holidays, tours and individual itineraries
Advises on currency and passport/visa regulations and any necessary health precautions needed
Determines financial, staffing, material and other short- and long-term needs.
Entry is most common with GCSEs/S grades but is possible with other academic qualifications and/or relevant experience. Off- and on-the-job training is available. BTEC/SQA awards and NVQs/SVQs at Level 3 are available.